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How do I cancel my subscription?Updated 4 months ago

You can cancel your subscription at any time.
We'll be really sorry to see you go. If you have had a problem with your meals or your account we'd love to try and make it up to you! Please contact us so we can help.

If you are sure you want to cancel, it's easy to do in your account:

  • Log into your account here.
  • On a mobile or tablet, select "Delivery".
  • On a PC/laptop or Mac, you’re already in the right place!
  • Select "Pause/cancel".
  • Underneath the “Pause subscription” button select “No, please cancelScreenshot showing how to cancel subscriptionIf you have more than one dog, follow the above steps for each plan that you want to cancel. 

If you need help at any time, please contact us.


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Got more questions? Talk to a member of our Customer Service team via email or WhatsApp. We are here to help with any query - our goal is to help dogs live longer, whether they're eating Years or not.

You can also ask the Years Community on Facebook or watch educational videos created by our lovely Years team.