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How do I know when my next order is due?Updated 14 days ago

Your upcoming delivery dates are available to see on your dog’s dashboard.

On a Laptop or tablet, it will look like this ⬇️

If you have more than one dog, they each have a separate dashboard so scroll down to see the next delivery date for your other dog(s)

You can see more details in the Delivery Schedule section

If you have an order in progress (i.e. it's due for delivery within the next 2 days) it will be displayed like this ⬇️ and cannot be changed.

On a mobile you can see your next delivery when you first access your dog's dashboard ⬇️


If you have an order in progress (i.e. it's due for delivery within the next 2 days) it will be displayed like this ⬇️ and cannot be changed.



If you head to the Delivery section you can see your next 5 deliveries 

You can also see more details by selecting Delivery Schedule from the account menu (3 horizontal lines at the top left)

Remember: If you have more than one dog, they each have a separate dashboard, each dashboard is accessed by selecting from the drop down list. 

For more information on deliveries, please see these Your Delivery articles.



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Got more questions? Talk to a member of our Customer Service team via email or WhatsApp. We are here to help with any query - our goal is to help dogs live longer, whether they're eating Years or not.

You can also ask the Years Community on Facebook or watch educational videos created by our lovely Years team.