Get all the details on how and when your dog’s delicious meals will arrive.
You choose your delivery for a day that suits you at checkout. However, we appreciate that sometimes life gets in the way. So, if you're not at home, the delivery driver will leave your delivery in a safe place, and because Years' products aren't fro
You can choose whether you would like a delivery every 2 or 4 weeks. For dogs who need smaller portions there is the option for 8 weeks, and for dogs who require larger portions, we also offer a weekly delivery. Every delivery includes your perfectly
We currently deliver Tuesday to Friday. You can choose which day you have your delivery – you’re in complete control of your schedule and can make changes with just a few clicks in your account.
Yes we do. We use DPD Premium Next Day Delivery, charged at £3.95.For the best experience, we recommend that you download the DPD app so that you have access to features such as notifications, delivery instructions and track-your-driver.
That’s really easy in your account – but please be aware that we need at least 3 days notice before your next delivery date to make changes to an order, including changing the delivery date. If you have an order that has already been charged for and
As soon as your order is shipped we will send you a tracking link. If you can’t find your tracking number – don’t despair! Just head to our website and log in to your account – then go to the chat button that’s at the bottom right of the site, from t
If your box didn’t arrive, please contact us as soon as possible.
At the present time, we deliver to mainland UK, Orkney, Shetland and Northern Ireland.We plan to expand further in the future so keep an eye on our socials for future announcements.
We use DPD for all our deliveries.For the best experience, we recommend that you download the DPD app so that you have access to features such as notifications, delivery instructions and track-your-driver.
Start by logging into your account and you will be able see your upcoming delivery dates on your dog’s dashboard. On a laptop/Mac/PC it will look like this ⬇️. If you have an order in progress (i.e. it's due for delivery within the next 2 days) it wi
That’s really easy in your account.First, you need to log in to your account.If you’re on a mobile or a tablet, first select Delivery then Change delivery frequency. On a laptop, PC or Mac you can go straight to Change delivery frequency after loggin
Please get in touch ASAP so we can put it right.How to get in touch. We’ve worked hard to put measures in place to minimise the risk of transit-damage, so if it happens we will want to investigate. Please keep hold of the delivery box and any damage