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What is the return policy?Updated 4 months ago

Every Complete Nutrition Plan from Years is individually prepared specially for your dog. Once the plan has been prepared, packed, and shipped, we can’t accept a return.

It’s really important that if you want to make any changes to your order, you must let us know at least 3 days before your order is due to be delivered.

It’s really easy to keep track of your delivery schedule in your account. Just log in to your account and you will see your upcoming delivery dates on your dog’s dashboard.

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Got more questions? Talk to a member of our Customer Service team via email or WhatsApp. We are here to help with any query - our goal is to help dogs live longer, whether they're eating Years or not.

You can also ask the Years Community on Facebook or watch educational videos created by our lovely Years team.