Get answers to common questions about our packaging, policies, and more.
Our commitment to sustainability has never been stronger and we've taken action to reduce energy consumption, slash packaging waste, and conserve water resources. We've reduced our packaging by a massive 52%!. Our BRAND NEW eco-friendly packaging is
We don’t offer free samples of our meals, but you can order a trial box, which lets you and your dog experience the truly life changing benefits of Years. A trial box starts from £3, depending on your dog’s age, activity, breed and the calories they
The price of Years' food is less than you think. It’s unique to your dog and is always great value. Years plans start from less than £2 per day, but your plan is dependent on your dog's calorie requirement, and how often you want a delivery. We do al
Our chefs prepare your dog’s tailored meals right here in our Nottinghamshire kitchen.
There are several ways you can contact us:. Our team is here to help you with ANY query, even if it's not related to our food. Our goal is to help dogs live longer, whether they’re eating Years or not!
Your subscription plan will automatically follow on from a trial box so there is continuity in your dog’s diet (and so you don’t run out), it removes the need for another transition period, which some dogs may find difficult. But you are in complete
It can be frustrating and concerning if your dog won’t eat, so we have worked with behaviourists and our vet team to compile a few hints and tricks you can try! Firstly, you want to eliminate a medical issue. A decreased appetite in dogs can be a si
Every Complete Nutrition Plan from Years is individually prepared specially for your dog. Once the plan has been prepared, packed, and shipped, we can’t accept a return. It’s really important that if you want to make any changes to your order, you mu
As with the meal trays, we have calculated how much supplement to serve based on your dog’s individual needs. Your dog's daily requirement is printed on the label on the top of the pot. In the example below, Max requires half a teaspoon (2.5 grams) p
The new improved versions of our Stay Fresh lids are now available to order in your account. Firstly log in to your account. The Stay Fresh lids are available in 2 sizes: - Small for 280g trays - Large for all other tray sizes. Make sure to select Up
We switched to the current version of our trays for two reasons:. We reduced the packaging by a massive 52%!. The trays are 100% recyclable and also made from 30% recycled materials. They enable us to cook with 60% less water waste. 2. They mean we
Our tray design is the result of a lot of hard work trying to perfect our cooking, packing, portioning and storage methods.The unique, sectioned design has 4 benefits:. 1. The sectioned trays are much more sustainable that the old version. With the n
Absolutely! We’re so confident your dog will love Years we offer a 7-day dog food trial starting from just £3. Once your trial ends, your subscription will seamlessly continue, ensuring no disruption to your dog’s diet – avoiding any gaps or transiti
To get the most out of your Stay Fresh lid please see this short video on our You Tube channel.