How do I make changes to an order?

Easy! You can update your upcoming order any time — just make sure you do it at least 3 days before your delivery date.

⏰ Timing Is Everything

We'll always do our best to help with last-minute requests, but once payment has been taken for an order, we're unable to make changes to it. To avoid any issues, get your updates in nice and early.

Not sure when your next order is due? 👉 How do I know when my next order is due?

🔐 First, Log In to Your Account

Head to years.com and log in. Once you're in, here's how to make changes depending on your device.

We’ll always do our best to make last-minute changes for you, but once the payment for an order has been taken, we cannot make any changes to it.  

You can see your upcoming delivery dates in your account: Read this article.

To make changes, first log in to your account.

📱 On a Mobile or Tablet

If you have more than one dog, start by selecting the correct dog's dashboard.

Next, select Meal Plan and from here you can change the recipes, edit your dog's daily serving and add/remove any Extras such as treats and Taste+. 

To change the delivery date, select "Delivery".

You can then change the date of your next delivery, change the delivery frequency or skip your next order. 

💻 On a PC/Mac/Laptop, you're already in the right place after logging in.

If you have more than one dog, scroll down to the plan you want to update and select the changes you want to make.

Make sure you select save to lock in any changes 

🧬 Changing Your Breed Health+ Supplement

Want to switch, skip, or stop your Breed Health+ supplement? No problem - follow the guide below:

👉 How do I manage my Breed Health+ supplement?

Got more questions? Talk to a member of our Customer Service team. We are here to help with any query — our goal is to help dogs live longer, whether they're eating Years or not.