Years-support logo
Years-support logo

All articles

Where’s My Advent Calendar?Updated 11 days ago


🎄 Where’s My Advent Calendar?

We’re so excited you ordered our Years Advent Calendar – it’s going to make December extra special!
If your usual Years delivery has arrived but the Advent Calendar is missing – don’t worry! It’s probably on its way to you in a separate DPD vehicle. 🚚


📦 Why Is It Sent Separately?

The Years Advent Calendar is HUGE! It needs its own box because it’s a completely different shape and size from your regular Years boxes. That’s why they’re often shipped separately. 🎁


⏳ What Should I Do?

Sit tight and relax – your calendar will be with you soon! If it hasn’t arrived by the end of your delivery day, just let us know and we’ll investigate right away. ✅

👉 Contact the team here

Was this article helpful?
Yes
No

Got more questions? Talk to a member of our Customer Service team via email or WhatsApp. We are here to help with any query - our goal is to help dogs live longer, whether they're eating Years or not.

You can also ask the Years Community on Facebook or watch educational videos created by our lovely Years team.