Can I add extra trays to my subscription?Updated 6 hours ago
Adding extra trays to a subscription order is not recommended.
Our boxes are all designed to safely hold - and protect - a specific number of trays.
Because we don't use any preservatives - or any other artificial ingredients - in our recipes, it's very important the each tray arrives at your door in the same pristine condition as when they left our kitchen. Adding an extra tray to a box significantly increases the risk of transit-damage.
But don't worry, if you need an extra tray or two there are a few options:
1. You can easily bring your next delivery date forward. See this article for more info: How do I change my delivery date or skip a delivery?
2. Alternatively, you can now purchase extra Years meals from our online shop
If you find that you regularly need extra, then your dog may not be on the correct plan and you could consider changing their daily serving. See this article for more info: How do I change my dog's portion size?
Contact the customer team if you need more help.